James Alexander

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Delivery

DELIVERY

Order processing will not commence until credit card authorisation and address verification has occurred.

Please allow at least 1-3 working days for your Order to be delivered. We always endeavour to process orders for shipment on the same day of purchase, if purchased by 14.00, but this will vary depending on the quantity of orders at any given time.

Orders which are placed over the Weekend or on a Public Holiday will not be processed until the next business day, at the earliest. Business days are Monday to Friday.

Please note when completing your order form to include a valid Street Number, Suburb, Post Code and Phone Number. Orders cannot be processed without this information, and JAMES ALEXANDER will not be held responsible for any delays incurred because of this missing data.

Please be sure to provide an address that will be attended when delivery occurs. JAMES ALEXANDER uses Australia Post to deliver our products. In the best interest and safety of your order please consider sending your parcel to a location that is occupied between the working hours of 9am-5pm Monday to Friday and excluding public holidays.

If you are purchasing from JAMES ALEXANDER from any country other than Australia, longer delivery estimation applies.  Please contact JAMES ALEXANDER to enquire.

How much does delivery cost?

Delivery is a flat rate of AUS$9.50 within Australia for Australia Post Post Parcels, please request Express Post if needed via email. Please make sure your address details are correct, as we are not accountable for any lost packages. For all International deliveries please email us to enquire regarding the postage, usually AUS$30.00.